SRAM LLC is seeking a dedicated technical support specialist to provide warranty and product assistance for SRAM lines to bike dealers and distributors. The role requires hands-on bicycle mechanics knowledge, strong diagnostic skills, and the ability to communicate effectively with customers.
You will participate in ongoing training during a 3–4 month period and may travel domestically and internationally up to 10%.
Cycling Tech Support Specialist — Warranty & Repairs employer: SRAM
SRAM is an exceptional employer for Technical Support Representatives, offering a dynamic work environment that fosters a passion for cycling and innovation. With a strong commitment to employee growth, comprehensive training programs, and a culture that values teamwork and customer service, SRAM provides its staff with the tools and support needed to excel in their roles. Located in a vibrant industry hub, employees benefit from networking opportunities and the chance to engage with cycling enthusiasts at various events.
