At a Glance
- Tasks: Lead a high-performing team and deliver exceptional customer service experiences.
- Company: Join Westpoint Autos, a family-owned automotive group with a supportive culture.
- Benefits: Above-market salary, monthly bonuses, company vehicle, and growth opportunities.
- Other info: Be part of a community-focused team making a positive impact.
- Why this job: Step into management and shape the future of our service department.
- Qualifications: Proven leadership skills and ability to exceed customer satisfaction targets.
The predicted salary is between 56700 - 69300 $ per year.
Join Westpoint Autos Springwood as an Assistant Service Manager, stepping into a management position with a high-performing team at our multi-franchised Service Centre. This role offers clear progression opportunities into a full Service Manager role as the dealership network continues to expand. You'll take ownership of the customer experience, mentor our front-line service team, and help shape the future of our service department in a fast-paced, high-volume environment servicing top-tier brands like Nissan and GWM.
Key responsibilities
- Lead by example as a Senior Advisor and front-line Manager
- Coach and develop a team of Service Advisors to hit performance targets
- Deliver exceptional service experiences that keep customers coming back
- Drive results by exceeding internal KPIs and manufacturer benchmarks
- Communicate with clarity and confidence, even under pressure
- Maintain exceptional time management, organisation, and conflict resolution skills
About you
- Proven ability to exceed customer satisfaction targets
- Excellent leadership and mentoring skills
- Ability to work to tight deadlines with professionalism and accuracy
- A natural problem-solver who thrives in a busy environment
Above-market salary package, monthly performance bonuses and commission, company vehicle or car allowance included. Supportive leadership and genuine opportunities for advancement. At Westpoint Autos, we’re proud to be an Equal Opportunity Employer and value the diversity of our team. Our commitment extends past selling cars; we provide exceptional customer support through our spare parts and service departments. As a team member, you'll join a supportive, innovative workplace with growth opportunities. We actively support the Brisbane community through local schools, charities and sporting clubs, making a positive impact both on and off the road.
Assistant Service Manager in Brisbane employer: Springwood Nissan & GWM
Springwood Nissan & GWM offers clear progression opportunities within a high-performing team environment, making it an attractive employer for those looking to advance their careers in the automotive service industry. Employees benefit from above-market salary packages, monthly bonuses, and a supportive work culture that emphasizes mentorship and exceptional customer service. The company is committed to delivering outstanding service experiences while fostering professional growth.
