Multisite Front Desk & Admin Associate in Brisbane

We’re looking for a friendly, organised and reliable Receptionist to join our team, working across our Woolloongabba and Indooroopilly clinics on a casual basis. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment and is looking for a varied reception role within a supportive allied health setting.

You’ll work across both clinics, providing reception and administration support where needed and working alongside experienced admin and clinical teams. With approximately 13–25 hours available per week across both locations, this role offers variety and the opportunity to build your experience within a well-established allied health organisation.

About the Role

As the first point of contact for our patients, you’ll play an important role in creating a welcoming and positive experience from the moment they walk through our doors. Working across both Woolloongabba and Indooroopilly, you’ll support the smooth day-to-day operation of each clinic through a mix of front desk reception, patient administration and clinician support. The role will suit someone who enjoys variety, is adaptable and is comfortable working across different clinic environments.

Current roster requirements include:

• Woolloongabba
• Approximately 5–15 hours per week
• Primarily Thursdays and Fridays
• Weekday shifts will most commonly be 1:00pm–6:00pm
• Occasional Saturday mornings, approximately 7:30am–1:00pm
• Approximately 2 Saturdays per month, with some flexibility
• Shifts may occasionally start as early as 7:30am or finish as late as 6:30pm
• Indooroopilly
• Approximately 8–10 hours per week
• Primarily Mondays and Wednesdays
• Monday shifts most likely 1:00pm–6:30pm
• Wednesday shifts most likely 3:00pm–6:30pm
• Hours may initially be lower, with the potential for additional hours as the clinic grows

Your responsibilities will include:

• Welcoming patients and managing front desk reception and check-in
• Answering phone and email enquiries in a friendly and professional manner
• Scheduling and managing patient appointments
• Processing HICAPS, Medicare and EFTPOS transactions
• Managing referrals and correspondence
• Assisting with diary management
• Maintaining accurate patient records and completing data entry
• Completing end-of-day reconciliation
• Supporting clinicians with day-to-day administration
• Providing a high level of customer service to patients and referrers
• Working collaboratively with the wider clinic teams

About You

We’re looking for someone who is:

• Friendly, approachable and professional
• Organised and reliable with great attention to detail
• Confident communicating with patients, clinicians and other stakeholders
• Comfortable working in a fast-paced environment
• Adaptable and confident working across different clinic locations
• Able to work independently while also contributing positively to a team
• Flexible and willing to learn new systems and processes
• Previous reception or administration experience is preferred, but not essential

Why You’ll Love Working With Us

• Join supportive and friendly multidisciplinary teams across two clinics
• Work within a well-established allied health organisation with over 30 years of experience
• Enjoy a varied role working across two clinic environments
• Genuine opportunities to develop your administration and customer service skills
• Staff discounts across our services
• Professional development and training opportunities
• Fun team events and a supportive workplace culture
• Be part of a team that genuinely cares about our patients and each other

If you’re friendly, reliable and ready to join a supportive allied health team where you can learn, contribute and enjoy a varied role across two clinics, we’d love to hear from you! Apply now to join the Sports & Spinal Woolloongabba and Indooroopilly teams.