Mid-Market SaaS Onboarding Manager

Mid-Market SaaS Onboarding Manager

Full-Time 75600 - 92400 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead onboarding for Mid-Market customers and ensure a smooth customer experience.
  • Company: Fast-growing healthtech SaaS company focused on innovation.
  • Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on efficiency and customer satisfaction.
  • Why this job: Join a dynamic team and make a real difference in customer onboarding.
  • Qualifications: Experience in onboarding or customer success, with strong communication skills.

The predicted salary is between 75600 - 92400 $ per year.

splose is seeking an Implementation Manager to run onboarding for Mid-Market customers (15–49 practitioners) in Australia.

You will deliver standardised onboarding within tier SLAs and ensure a great customer experience at scale.

You'll work in a fast-growing healthtech Saa S, collaborating with the Implementation Lead and cross-functional teams to keep migrations moving, collect feedback, and drive onboarding efficiency across the Mid-Market segment.

Mid-Market SaaS Onboarding Manager employer: splose

At splose, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As an Engineering Enablement Lead, you'll not only have the opportunity to shape the future of our cloud infrastructure but also benefit from a supportive environment that prioritises professional growth and mentorship. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making splose an exceptional place for those seeking meaningful and rewarding employment.

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Contact Details:

splose Recruitment Team

We think you need these skills to ace Mid-Market SaaS Onboarding Manager

Onboarding Management
Customer Experience
SaaS Knowledge
Project Management
Collaboration Skills
Feedback Collection
Efficiency Improvement