splose is seeking a Head of Customer to own the post-sale journey from onboarding through renewal and expansion. You will lead Customer Experience and Customer Success across ANZ and the UK, reporting to the CFO.
This is a true leadership role shaping product direction, commercial strategy and customer outcomes while building scalable teams, playbooks and a revenue-focused culture. You'll drive GRR and NRR, design scalable onboarding, establish customer health frameworks, and partner with
Director of Customer Experience & Growth employer: splose
At splose, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As an Engineering Enablement Lead, you'll not only have the opportunity to shape the future of our cloud infrastructure but also benefit from a supportive environment that prioritises professional growth and mentorship. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making splose an exceptional place for those seeking meaningful and rewarding employment.
