splose is seeking a Head of Customer to own the post-sale journey from contract through renewal, leading Customer Experience and Customer Success across ANZ and the UK, reporting to the CFO. You will be the executive voice of the customer, shaping product direction and commercial strategy, and you will build scalable onboarding, support and success playbooks to drive value at scale.
Responsibilities include owning GRR and NRR, setting customer health scoring, and partnering with Product,
Head of Customer Success & Revenue Growth in Adelaide employer: splose
At splose, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As an Engineering Enablement Lead, you'll not only have the opportunity to shape the future of our cloud infrastructure but also benefit from a supportive environment that prioritises professional growth and mentorship. Located in a vibrant tech hub, we offer competitive benefits and a commitment to work-life balance, making splose an exceptional place for those seeking meaningful and rewarding employment.
