Splose Pty is seeking a Head of Customer to own the post-sale journey from contract to renewal. You will lead Customer Experience and Customer Success across ANZ and the UK, reporting to the CFO, and serve as the executive voice of the customer to shape product direction and commercial strategy.
You will build systems, teams and playbooks for scalable onboarding, support, and revenue retention, owning GRR and NRR metrics while aligning with Sales, Product and Finance to drive growth and customer
Head of Customer Success & Experience employer: Splose Pty
At splose, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our Sydney and Adelaide locations offer a vibrant environment where employees are encouraged to grow and innovate, with ample opportunities for professional development and career advancement in the rapidly evolving health tech sector. Join us to be part of a team that values your contributions and supports your journey towards meaningful success.
