Workshop Manager

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

As a Workshop Controller, you'll play a critical role in ensuring our fleet maintenance operations run safely, efficiently, and at the highest quality standard. Reporting to the National Maintenance Manager, you'll coordinate workshop activities, manage throughput, and ensure resources are allocated effectively to maximise vehicle uptime and customer satisfaction. This role is ideal for someone with a strong technical background who thrives on organisation, accountability, and continuous improvement.

What you'll be doing:

• Managing workshop organisation, bay allocation, shift planning, and work scheduling
• Coordinating job flow to achieve timely turnaround and first-time quality repairs
• Enforcing standard operating procedures and maintaining high housekeeping standards
• Ensuring safety compliance through risk assessments, hazard identification, and lockout/tagout procedures
• Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency
• Controlling maintenance costs through planned maintenance, standard job plans, and OEM/warranty support
• Managing supplier interactions, including parts ordering, lead-time coordination, and performance monitoring
• Supporting budgeting, forecasting, and demand planning activities
• Driving continuous improvement through process mapping, root cause analysis, and SOP development

What you'll bring:

• 2+ years in workshop or service operations, with at least 2 years in a supervisory or control role
• Hands-on technical experience in mechanical, electrical, automotive, or equipment maintenance
• Proven ability to manage workshop scheduling, resource allocation, and job throughput
• Experience with cost control, KPI-driven performance management, and budgeting
• Exposure to parts/inventory control, suppliers, and external vendor management
• Strong understanding of safety systems, compliance, and incident investigation
• Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks)

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

• Performance based bonus
• Discounted EVs: tax-free EV salary packaging and a 15% employer bonus contribution
• A day off on your birthday
• Employee Assistance Program
• Dedicated Learning & Development platform

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.