Reception & Sales Support Officer

Reception & Sales Support Officer

Full-Time On-site
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Full-time position – Monday to Friday 7am-3pm

Carole Park location with on-site parking

Supportive team environment

An exciting opportunity exists for a motivated individual with a strong work ethic and a positive, can-do attitude.

The Company

SPI Formwork Solutions is an established Australian supplier of formwork products. We’re a small but growing business with a recognised brand in the construction market and highly competitive products. Our close-knit team prides itself on efficiency, reliability, and exceptional customer service. We’re looking for someone who shares our values and wants to grow with us.

The Role

Reporting to the Office Manager, you’ll provide operational and administrative support to ensure the smooth running of the office. This is a key role where the ability to prioritise and manage multiple tasks will be essential to your success.

Key Duties

Internal Sales

  • Support BDMs and on-road representatives
  • Manage customer enquiries and prepare quotes
  • Process orders and coordinate fulfilment priorities
  • Arrange freight quotes and bookings
  • Liaise with the warehouse team
  • Assist with problem-solving and provide solutions
  • Build and maintain strong customer relationships

Administration

  • Answer phones and assist with general enquiries
  • Manage office supplies and ordering
  • Maintain office presentation and organisation
  • Handle data entry and generate reports as required
  • Maintain a neat and efficient filing system

The Successful Candidate

You’ll be reliable, well-organised, and demonstrate:

  • High attention to detail
  • Strong problem-solving ability and autonomy
  • Sound understanding of health and safety procedures
  • Proficiency in Microsoft Outlook, Excel, and Word

SPI offers a supportive work environment and opportunities for ongoing development. Salary will be dependent on experience.

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Contact Details:

SPI QLD Pty Ltd Recruitment Team