Solutions Architect – Australia in Sydney

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe.

Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

As a Solutions Architect, you’ll work with some of the world’s most sophisticated organizations to answer a new question: what should a company look like when AI agents become part of how work gets done? We’re hiring Solutions Architects to help strategic customers make AI-native work real in production on the Grok platform, using Grok Bot for knowledge work and business workflows and Grok Build (Cursor) for AI-native software development. This role will be based in Sydney.

This is a hands‑on technical role within the Customer Success organization, where you’ll partner with AI Deployment Managers (ADMs) to own the technical track across architecture, workflow redesign, and enterprise security while helping organizations rethink how they operate and how they build software with AI.

You’ll help customers move from excitement to workflows teams rely on every day by discovering real job friction, integrating Grok Build into codebases, CI pipelines, and code review, and designing scoped Grok Bot workflows with human‑in‑the‑loop judgment.

The best Solutions Architects pair technical credibility with product instincts and extreme ownership, and they are as comfortable debugging a CI workflow or leading an architecture review as helping executives, from CTOs to the CRO, CMO, CFO, and COO, understand where AI changes how the business runs and how software is built.

What You’ll Do

• Help Engineering Teams Adopt AI‑Native Development with Grok Build (Cursor): Roll out Grok Build across strategic engineering organizations and integrate it into real codebases and production workflows rather than isolated demos. Configure developer environments, repository rules, and conventions, and run hands‑on enablement that drives fast, durable adoption.
• Engage Customers on the Grok Bot Journey: Use Grok Bot to turn a business user’s problem into an accepted user story and requirements that flow into Jira and through the agentic SDLC in Grok Build. Lead discovery for knowledge‑work and business‑process use cases and redesign high‑value workflows around AI agents, enterprise tools, data, and human judgment.
• Expand Across the Organization: Establish a data governance and security framework that lets leadership adopt the Grok platform top down across the enterprise. Help engineering organizations move from isolated usage to company‑wide adoption by turning successful deployments into reusable patterns and rollouts for new teams and platform groups.
• Become a Trusted Technical Partner: Build multi‑threaded relationships with developers, platform teams, engineering and business leaders, and executive sponsors, and turn skeptics into champions. Lead architecture reviews and working sessions, and advise on what to build, developer productivity, workflow design, governance, and adoption strategy.
• Drive Real Customer Outcomes: Translate adoption into measurable impact, from faster iteration, developer productivity, and engineering quality to workflow efficiency, and help customers communicate that value internally.
• Shape the Future of the Product: Bring structured feedback, emerging patterns, and enterprise requirements across Grok Bot and Grok Build from strategic customers into Product and Engineering.

You Might Be a Fit If

• You have deep technical foundations across APIs, software architecture, cloud infrastructure, data, identity, security, and enterprise integrations.
• You have a strong understanding of developer workflows, SDLC tooling, continuous integration and delivery systems, code review, and enterprise engineering environments.
• You bring customer‑facing technical experience as an SA, SE, FDE, TAM, enterprise architect, or integration consultant.
• You bring high drive, ownership, curiosity, adaptability, and systems thinking, along with strong prep habits and comfort in fast‑moving ambiguity.
• You have experience designing workflows that span tools, data, APIs, and human processes.
• You have excellent communication skills across technical, executive, and business audiences.
• You bring a passion for developer tooling and for how AI will reshape software engineering and knowledge work.
• You bring a willingness to travel to customers as needed.