At a Glance
- Tasks: Be the friendly face of audiology, helping customers with hearing tests and support.
- Company: Join Specsavers, Australia's #1 Best Place to Work!
- Benefits: Flexible hours, training opportunities, free glasses, and health support.
- Other info: Great career progression from Retail Assistant to Clinic Manager!
- Why this job: Make a real difference in people's lives while enjoying a supportive work culture.
- Qualifications: Passion for helping others and strong communication skills; retail experience is a plus.
Employment Term: 25 hours Part Time across Monday - Friday
About the role: As the first point of contact for audiology customers, you'll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You'll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program. Looking for a role that fits around your lifestyle? This position offers a five-day working week with shorter days, giving you greater flexibility to balance work and personal commitments.
Key Duties:
- Provide exceptional customer service and build lasting positive relationships
- Perform hearing screening and hearing aid maintenance (full training provided)
- Schedule appointments through the Simply Hearing system
- Liaise with store partners and ensure smooth flow of daily clinic operations
- Lead training with the retail team as an audiology champion of the store
To be successful in this role, you will possess the following:
- Passionate about making a meaningful impact on the lives of others
- Previous experience in a fast-paced retail/customer service environment
- Previous experience in Audiology or allied health is desirable but not required
- Strong interpersonal and communication skills, with empathy towards others
- Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
- Committed towards continuous learning and development. Full Audiology training provided!
Benefits:
- Two Free pairs of glasses per year!
- Birthday and Volunteer Leave
- 30% Family & Friends discount for glasses
- Health & wellbeing support through our Employee Assistant program
- Access to Specsavers Perks with 500+ popular retailers
- Work-life balance and permanent employment opportunity
About Specsavers Audiology: Specsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need. You'll be supporting community members improve their hearing health in a welcoming, retail-based environment.
Why Specsavers? We're proud to be the #1 Best Place to Work in Australia, as recognised by Great Place to Work® 2026! We're passionate about creating an environment where our people can thrive. It's an accolade earned through the voices of our team members and reflects the supportive, inclusive, and purpose-led culture we've built together.
Audiology Assistant / Clinic Manager – Thebarton employer: Specsavers
At Specsavers, we are dedicated to transforming lives through exceptional eye care while fostering a supportive and inclusive work environment. Our Runaway Bay location offers unparalleled career growth opportunities, cutting-edge technology, and a strong community impact, making it an ideal place for passionate optometrists to thrive. With benefits like professional development, health insurance discounts, and a culture that values diversity, joining our team means being part of a Great Place to Work where you can truly make a difference.
