At a Glance
- Tasks: Support busy specialists with admin tasks and manage high patient flow.
- Company: Dynamic medical practice focused on exceptional patient care.
- Benefits: Travel, parking, and uniform allowances provided.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: 5+ years in medical reception or practice management required.
The predicted salary is between 47250 - 57750 $ per year.
Your role will be to support very busy Specialists with second to none admin support. You will report to the Practice Manager. Accepting full time applicants.
Duties & responsibilities:
- Running of busy clinics with high patient flow
- Booking a range of appointments including diagnostic tests, consults and procedures
- Updating records, scanning and importing medical results and documentation
- Billing, debt chasing (including liaising with Medicare and Health Funds)
- Manage a high volume of phone calls and other administrative duties
Skills & experience:
- Over 5 years Medical Reception or Practice Management experience is essential for this senior support role (in a specialist or GP environment)
- You must work well in a high volume, fast paced environment
- Need to prioritise competing demands and stay calm under pressure
- You will have exceptional multitasking and delegation skills
- Must be willing to travel to multiple sites (Westmead, Bella Vista, Castle Hill) and have your own reliable transport
- High level of emotional intelligence, high energy and a pleasant disposition
- Strong communication and organisational skills
- You need to be able to work well within a team as well as independently
- Show patience and empathy when dealing with patients, colleagues and doctors
- Demonstrate ability to work effectively with a range of personality types
- High attention to detail
Work in a supportive environment. Travel, parking and uniform allowances provided.
Medical Practice Support Specialist employer: Specialist Services
Join our dynamic team as a Call Centre Representative in the heart of Castle Hill, where we prioritise a supportive work culture and employee growth. Enjoy benefits like free onsite parking and a rotating roster that promotes work-life balance, all while contributing to a high standard of customer service in a fast-paced environment. We value your skills and offer opportunities for professional development, making us an excellent employer for those seeking meaningful and rewarding employment.