SBS Australia is seeking a customer-focused Service Desk Analyst to join the SBS Technology team. You will deliver frontline IT support for Windows and Mac environments, manage incidents and requests, and ensure adherence to service levels in a 24/7 rotating roster.
The role reports to the Technology Support Manager and requires strong communication skills for technical and non-technical audiences. The ideal candidate has several years in technology support, ITIL familiarity, and can work across
#J-18808-Ljbffr
24/7 IT Service Desk Analyst β Windows & Mac Support in Port Macquarie employer: Special Broadcasting Service (SBS) Australia
SBS is an exceptional employer that champions diversity and inclusion, making it a welcoming workplace for individuals from all backgrounds. With a strong focus on employee growth, SBS offers numerous development opportunities and a supportive culture where 90% of employees take pride in their work. Located in Artarmon, Sydney, the company provides flexible work arrangements, comprehensive benefits, and a commitment to innovation, ensuring a rewarding experience for those looking to make a meaningful impact in the media landscape.
Contact Details:
Special Broadcasting Service (SBS) Australia Recruitment Team