Sovereign Homes is a bespoke design and build company delivering custom new homes and renovations across Brisbane. Every project we take on is unique , no two builds are the same and our clients trust us to guide them through a highly personalised journey from first design conversation through to completion. We're looking for an organised, client-focused administrator to help keep our contracts, projects, and clients running smoothly, whilst maintaining client relationships.
About Us
Sovereign Homes is a bespoke design and build company delivering custom new homes and renovations across Brisbane. Every project we take on is unique , no two builds are the same and our clients trust us to guide them through a highly personalised journey from first design conversation through to completion. We're looking for an organised, client-focused administrator to help keep our contracts, projects, and clients running smoothly, whilst maintaining client relationships.
About the Role
As our Residential Contracts Administrator / Client Liaison Officer, you\'ll be the administrative and communication backbone between our clients, our contracts, and our design and site teams. This is a dual-focused role, part contract and compliance administration, part client relationship coordination, ideal for someone who thrives on detail but also genuinely enjoys guiding clients through their project.
What You\'ll Do
- Prepare, issue, and manage residential building contracts for new homes and renovations
- Prepare and track variations, including client sign-off, cost adjustments, and updated timelines
- Manage Prime Cost (PC) and Provisional Sum (PS) schedules and reconcile against client selections
- Coordinate progress claims/payment schedules in line with contract stages
- Ensure contract documentation complies with relevant building and consumer legislation
- Track key contract milestones and proactively flag risks or delays
- Be a primary point of contact for clients throughout their journey
- Coordinate the client selections process (fixtures, finishes, colours) with the design team
- Schedule client meetings, site visits, and design/selection appointments
- Maintain accurate client and contract records across our project management system
What We\'re Looking For
- Experience in residential construction administration, contracts administration, or client services within a building or design company (bespoke/custom home experience highly regarded)
- Working knowledge of residential building contracts and relevant state & local building legislation
- Excellent organisational skills and high attention to detail
- Confident, professional communication style, comfortable managing client relationships, including conversations about variations and cost
- Proficiency with construction management/CRM software and Microsoft Office
- A proactive, calm, client-first approach, comfortable with the fluid nature of bespoke projects
Desirable
- Certificate/Diploma in Building and Construction, Business Administration, or similar
- Prior experience in a custom/luxury or renovation-focused building company
- Understanding of QBCC licensing and compliance requirements
- Colour selection experience
Why Join Us
- Work on genuinely bespoke, high-quality builds — no display homes or repeat floor plans
- Supportive, close-knit team environment
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