Digital Producer and Designer

At Southern Cross University, we do things differently, and so can you. A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career.

Your opportunity

The Digital Producer and Designer will play a key role in shaping SCU’s digital presence by managing website content requests, marketing campaigns and landing pages. The role works alongside fellow Digital Producer and Designers within the Digital team, managing web content updates and developing marketing and campaign-specific digital assets. Joining the team at an exciting time in the University's digital strategy and roadmap evolution, you will contribute to initiatives that enhance the digital experience, strengthen AI discoverability, and shape how future students, staff and community members interact with Southern Cross University online. The position works with stakeholders from all areas of the University, playing a vital role ensuring an engaging, high-performing digital experience.

This position offers a chance to refine your technical skills (with on-the-job training and development provided), while driving creative digital projects. You will make an impact by:

• Creating and implementing digital solutions for campaigns and projects on the Southern Cross website
• Managing University website content requests and working with stakeholders to execute briefs, focusing on website usability and user experience
• Building capability in Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO), and applying these skills to enhance the University’s digital experience and AI discoverability
• Contributing to the ongoing enhancement of the University's digital experience through emerging technologies, digital innovation and user-centred design principles.
• CMS (Terminal 4) management providing training and collaborating with the University’s website author community to maintain consistent, high-quality digital content
• Using digital performance data and insights to inform improvements across digital channels, working collaboratively with content, marketing and design teams to maintain brand consistency and tone of voice

What you will bring

You’re a creative digital professional with a passion for building and optimising engaging and high-impact digital experiences. To succeed in this role, you will also need:

• A relevant degree and at least three years’ experience in a digital design or digital media role, or equivalent experience.
• Demonstrated ability to take digital projects from concept to delivery, aligned with style guides where appropriate.
• Project skills, including successfully engaging stakeholders, prioritising, managing timelines, delivering training, and producing high-quality, innovative, relevant content.
• An appetite for continuous learning and professional growth, with enthusiasm for developing new skills in AI, search, digital experience and emerging technologies as the digital landscape evolves.
• Skills or experience across systems and programs such as Site Improve, Google Analytics, and the Microsoft suite of programs.

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities.

Your opportunity is Full-time, fixed term (8 months) Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480. Relocation assistance is available, making it easier to join our regional communities HEW Level 6. The base salary ranges from $98,840 - $108,408 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $126,837.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate.