At a Glance
- Tasks: Provide exceptional customer service and support for banking and insurance needs.
- Company: Join Southern Cross Credit Union, a community-focused financial institution.
- Benefits: Enjoy a supportive team culture, professional development, and flexible work environment.
- Other info: Be part of an award-winning team dedicated to community enrichment.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: 2 years of customer service experience and strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Southern Cross Credit Union – Mullumbimby NSW
Wehave anexciting opportunity for a Customer Service Specialist to join our Mullumbimby team in a full time role.
Why Join Us?
At the heart of everything we do is our commitment to our customers, partners and community.
We’re proud to offer meaningful career and development opportunities in the Northern Rivers, where your work directly supports the success of individuals, families, and local businesses.
We offer
- A supportive and inclusive team culture
- Ongoing professional development and career progression
- The opportunity to make a tangible difference in people’s lives
- A flexible and community-focused working environment
About the role
We are looking for an enthusiastic person who is passionate about customer service. In addition to this, you will also have:
- Minimum of 2 years’ experience in a customer service role.
- Great communication skills with an ability to build genuine rapport with customers.
Duties
- Reporting to the Financial Service Centre Manager, you'll be responsible for:
- Providing an end to end experience for all customers.
- Developing a deep understanding of our customers’circumstances and financial life stages, in a friendly and professional way.
- Promoting products and services whilst assisting customers with their banking and insurance needs.
- Working together with your team to deliver an exceptional standard of service.
About Us
Southern Cross Credit Union is a 100% customer-owned financial institution located in the heart of the Northern Rivers region servicing customers all over Australia.
Since 1966, we’ve been dedicated to enriching our community, supporting our people and leading with innovation.
A multi award winning business most recently being recognised as an Employer of Choice, and providing Excellence in Business and Professional Service.
We’re a growing organisation that thrives on trust, care, and responsibility in every interaction.
To be eligible for this position, you must have the right to live and work in Australia. Please note that only successful applicants will be contacted.
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Customer Service Specialist in Mullumbimby employer: Southern Cross Credit Union
Southern Cross Credit Union is an exceptional employer located in the beautiful Northern Rivers region, offering a supportive and inclusive team culture that prioritises professional development and career progression. As a 100% customer-owned financial institution, we empower our employees to make a tangible difference in the lives of individuals and families while enjoying a flexible, community-focused working environment. Join us to be part of a multi-award-winning organisation that values trust, care, and responsibility in every interaction.
Contact Details:
Southern Cross Credit Union Recruitment Team
