Administration Officer (Lvl 6) - Medical Records - Perm FT in Sydney

Requisition ID: REQ703932

Employment Type: Permanent Full Time, 38 hours per week

Remuneration: $86,896.63 - $88,951.42 per Annum + 12% Superannuation + Salary Packaging

Location: Fairfield Hospital

Applications close: 15/11/2026

Contact: Audrey Lee - Waitlist Manager on (02) 9616 8043 | Audrey.Lee@health.nsw.gov.au

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

• Coordinate the day-to-day management of PAS, SurgiNet and Scheduling systems across Fairfield Hospital, Fairfield Drug Health and Oral Health Services.
• Provide expert user support, troubleshooting and training to ensure staff are confident and proficient in system use.
• Monitor and maintain data integrity, accuracy and governance standards across all systems.
• Lead the implementation of system enhancements, upgrades and new functionality to support service delivery.
• Collaborate with clinical and non-clinical stakeholders to identify opportunities for process improvement and operational efficiency.
• Contribute to the district's digital transformation initiatives by supporting innovative, safe and patient-centred healthcare services.

Are You the Right Fit?

• Thrive in a fast-paced environment where you can effectively manage competing priorities and meet critical deadlines.
• Demonstrate a proactive approach to identifying opportunities for service enhancement and operational efficiency.
• Build and maintain positive working relationships with a diverse range of stakeholders across multidisciplinary teams.
• Apply strong analytical and critical thinking skills to resolve complex issues and support informed decision-making.
• Take pride in delivering a high standard of customer service while contributing to a positive and collaborative workplace culture.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• What skills and experience do you bring to this role, and how will they contribute to your success in the position?
• This position is responsible for training staff in both PAS and Scheduling. Can you please outline your experience in training staff and how you would ensure they understand the content of the training?
• Provide an example of a time you identified and resolved a data integrity or data quality issue within a clinical or administrative information system. What was your approach and what was the outcome?
• How have you balanced competing priorities while providing support, training and advice to a diverse range of stakeholders? Please outline a situation that demonstrates your analytical, problem-solving and customer service skills.

• Position Information
  • Applicants will be assessed against the criteria in the Position Description.
• Diversity, Culture & Inclusion
  • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au
  • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
• Aboriginal Workforce
  • For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

• Financial Perks
  • 12% superannuation
  • Salary packaging and novated leasing via Smart Salary
  • Annual leave with 17.5% leave loading (for full-time and part-time staff)
  • One extra day off each month for full-time employees
• Work-Life Balance
  • Flexible work options, including hybrid and varied hours (depending on the role)
  • Paid maternity and parental leave
  • Generous leave options like long service and carers leave
• Grow Your Career
  • Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing
  • Discounted gym membership through Fitness Passport
  • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
  • Wellbeing programs that promote mental health, resilience, and balance

Additional Information

• Vaccination Requirements
  • All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment
  • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• Temporary Positions
  • For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

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