SOTI is seeking a Manager of Technical Support in City of Monash, Victoria. This role involves leading a team of support engineers through various levels of technical challenges. You will monitor service quality, conduct performance meetings, and ensure operational excellence within the team.
The ideal candidate will have over 8 years of technical support experience, with at least 3 years in a management position. Enjoy working with collaborative teams, driving continuous improvement, and advancing your career at SOTI.
Technical Support Manager: Lead & Elevate Customer Experience in Monash employer: soti
SOTI is an exceptional employer that prioritises personal growth and innovation within a vibrant work culture. As a Manager of Technical Support, you'll lead a dynamic team while working with cutting-edge technologies, all in a supportive environment that values collaboration and continuous improvement. With a commitment to employee development and a focus on making a meaningful impact, SOTI offers a unique opportunity to thrive in your career while contributing to the future of mobile and IoT management solutions.
