24/7 Member Support Coordinator in Sydney

24/7 Member Support Coordinator in Sydney

Sydney Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Be the go-to person for members needing support with mental health and wellbeing.
  • Company: Sonder, a leading mental health support service in Sydney.
  • Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
  • Other info: Join a dynamic team dedicated to improving mental health support.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 49500 - 60500 $ per year.

Sonder in Sydney is seeking a Care Specialist to be the first point of contact for members needing help with mental health, wellbeing and physical safety. You will communicate with our members via Instant message and phone using the bespoke systems our in-house engineers have built, with 24/7 support and a rotating roster.

Based in our Waterloo, Sydney office, you will:

  • Coordinate emergency and non-emergency requests
  • Pass case notes to nurses and psychologists
  • Liaise with external stakeholders

24/7 Member Support Coordinator in Sydney employer: Sonder

Sonder is an exceptional employer that prioritises the well-being and professional development of its staff, offering a supportive work culture that values collaboration and community impact. Located in Barngarla Country, the role of Flexible Youth Engagement & Community Participation Officer provides unique opportunities to engage with diverse youth populations, fostering meaningful connections while promoting mental health awareness. Employees benefit from ongoing training, flexible working arrangements, and the chance to make a real difference in the lives of young people and their families.

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Contact Details:

Sonder Recruitment Team

We think you need these skills to ace 24/7 Member Support Coordinator in Sydney

Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Attention to Detail
Flexibility