At Money3, we're passionate about helping everyday Australians access finance solutions that make a real difference. As part of the Solvar Group, we're a leading provider of consumer lending and vehicle finance products, focused on delivering exceptional customer experiences while maintaining responsible lending practices.
We are seeking a motivated and customer-focused Credit Support Officer to join our growing Credit team in Bundoora.
About the Role
As a Credit Support Officer, you'll provide operational and administrative support to our lending team, helping ensure loan applications are processed efficiently, and customers receive a seamless experience.
You'll work closely with internal stakeholders, and customers while managing a variety of administrative and customer-focused responsibilities.
What You'll Be Doing
- Processing and entering customer loan applications
- Preparing and managing loan documentation
- Supporting the credit assessment process
- Maintaining accurate customer records and databases
- Communicating with customers via phone and email
- Assisting with account maintenance and repayment enquiries
- Following up outstanding information and documentation
- Supporting reporting and operational functions within the team
- Delivering exceptional customer service and responding to enquiries professionally
- Contributing to a positive and collaborative team culture [Credit Sup...July 2020 | Word]
What We're Looking For
You will be someone who enjoys working in a fast-paced environment, takes pride in accuracy, and thrives on helping customers.
Ideally, you'll have:
- Previous administration, customer service, banking, finance, lending, or operations experience
- Strong attention to detail and high levels of accuracy
- Excellent verbal and written communication skills
- Strong organisational and time management skills
- Confidence using multiple systems and Microsoft Office applications
- A proactive and positive attitude
- The ability to work both independently and as part of a team
- A strong customer-first mindset [Credit Sup...July 2020 | Word]
Why Join Money3?
- Competitive salary package
- Career development and progression opportunities within a growing ASX-listed group
- Supportive and collaborative team culture
- Ongoing training and professional development
- Modern Bundoora office with onsite parking
- Employee recognition and reward programs
- Be part of a business that genuinely values its people and customers
Money3is committed to a workplace where every voice is heard and valued. Join us and help shape a more inclusive future in financial services.
Credit Support Officer employer: SOLVAR
At Money3, we pride ourselves on being an exceptional employer that values our employees and fosters a supportive work culture. Located in Bundoora, our modern office offers competitive salaries, career development opportunities, and ongoing training, ensuring that our team members can grow and thrive within the organisation. Join us to be part of a collaborative environment where your contributions are recognised and you can make a meaningful impact in the financial services sector.
