General Manager Operations: Lead the Next Chapter of Solar Power Direct
Solar Power Direct is entering its next phase of growth, and we’re looking for a hands‑on General Manager to lead our operations, strengthen accountability and help scale one of South Australia’s established solar and battery businesses. You’ll have real authority, a clear reporting line and the backing of owners who value leadership and good people.
The Company
Established in 2011, South Australian and family-owned
SunWiz Top 10 Solar Installer in SA since 2019, seven consecutive years
NETCC Approved Retailer, rated 4.9 on Google
Profitable and financially stable, with a strong pipeline of residential and commercial work
30+ team members across sales, administration, customer service, technical support and installation coordination, including a remote team in the Philippines
Thousands of South Australian households and businesses served
The Opportunity
This is a hands‑on operational leadership role. You’ll report to our CFO and lead our sales, operations, technical support, administration and customer service teams, with genuine authority across people, processes, performance and customer outcomes. You’ll be on the floor with the team every day.
Strategy and finance are in place, so your focus is execution: making the operation run well, spotting issues early and fixing the processes behind them. We’ll be upfront that we’re growing faster than some of our systems. We’re modernising HubSpot, Simpro and SharePoint and standardising how we work, and we want a leader who enjoys that challenge.
Key Responsibilities
Lead and develop the Sales Manager and department heads, with clear accountability and KPIs
Own delivery from sale through to installation, compliance and invoicing
Manage our installation partner against agreed service standards and KPIs
Run the weekly leadership meeting and scorecard, and drive follow-through
Identify and remove bottlenecks across the job pipeline, using operational data to catch issues early
Standardise, document and automate processes
Drive high standards of compliance across sales, administration and installation
Protect our customer experience and culture as we grow
Lead an integrated team that includes remote colleagues in the Philippines
What We’re Looking For
Proven experience leading a business or complex multi-department operation
Operational leadership with commercial judgement
Experience leading sales teams or working closely with a commission‑based sales function
A track record of using KPIs and data to improve performance
A hands‑on style and willingness to get into the detail
Strong process‑improvement capability
Confident with systems and data (CRM, job management, Excel)
Highly organised, comfortable in a fast‑paced, high‑volume environment
A sound approach to risk, quality and compliance
Trades, construction, electrical, energy or similar industry experience highly regarded
Based in Adelaide and on site at Croydon Park daily
$150k-$175k package including super, depending on experience
Company Car provided in addition to your package
Performance bonus linked to profitability, on‑time delivery, quality and customer satisfaction
Genuine authority to lead the operation, with direct access to decision‑makers
A supportive, inclusive workplace that values good people
An established, profitable business with room to make your mark
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Contact Details:
Solar Power Direct SA Pty Ltd Recruitment Team
