HR Lead in North Sydney

SoftwareOne is looking for an experienced HR Lead to partner with our Australia and New Zealand business through an important period of transformation and integration. Supporting circa 350+ employees across ANZ, this role combines strong Industrial and Employee Relations expertise with strategic business partnering, leadership coaching and hands-on HR delivery.

You’ll work closely with leaders to strengthen capability, support employee growth, navigate complex people matters and help our teams through continued organisational change. A significant share of your time will be spent on complex employee relations matters, so you’ll need to be confident managing these from start to finish. You’ll also manage one direct report, an HR Business Partner.

Key responsibilities will include:

• Lead HR business partnering across Australia and New Zealand, building trusted relationships with leaders and developing a strong understanding of their business and people priorities.
• Provide expert guidance on Industrial and Employee Relations, including performance management, disciplinary matters, grievances, investigations, restructures and organisational change.
• Coach and enable leaders to manage people matters with confidence, strengthen leadership capability and make effective people decisions.
• Support organisational change, M&A integration, harmonisation and change adoption across the ANZ business.
• Partner with leaders on talent, employee development, succession and capability planning, identifying growth opportunities and strengthening capability across the business.
• Work with leaders and Finance on workforce planning and remuneration, using people data and employee insights to support informed business decisions.

Job Requirements

Your Competencies:

• Business partnering and coaching: you build trusted relationships, communicate clearly, influence and constructively challenge leaders.
• Commercial acumen: you understand business priorities and turn them into practical people solutions.
• Change and adoption: you support leaders and employees through transformation.
• Judgement and adaptability: you pay attention to detail, solve problems with a practical mindset and move forward at pace when priorities change.

About You

• You bring significant HR Business Partnering or HR leadership experience within a complex, fast-moving organisation. Technology industry experience is advantageous.
• You have strong Australian Industrial Relations and Employee Relations experience and are confident managing complex matters end-to-end.
• You have a track record of coaching leaders, developing leadership capability and building trusted relationships across the business.
• You have supported organisational transformation, integration, M&A or other significant business change.
• You are comfortable balancing strategic HR partnership with hands-on delivery and enjoy getting close to the business to understand how teams operate.
• You are confident using HR systems and people data to support decision-making. Workday and CliftonStrengths experience are advantageous, while knowledge of New Zealand employment law is highly regarded.