Client-Facing Solutions Engineer: Rapid Troubleshooter

Client-Facing Solutions Engineer: Rapid Troubleshooter

Full-Time On-site
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Software Co ? seeks a Forward Deployed Engineer to join a cross-functional team bridging product, engineering and client success. This client-facing role emphasizes rapid platform understanding, clear communication, and methodical issue diagnosis.

You will triage issues, distinguish bugs from user error, educate customers, document findings, and escalate with precise reproduction steps. Strong written communication is essential.

Client-Facing Solutions Engineer: Rapid Troubleshooter employer: Software Co ?

At Software Co, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Strategic Engagement Partner, you'll have the opportunity to work closely with our founder and cross-functional teams, driving impactful technology solutions while enjoying a fast-tracked career path and competitive compensation. Located in the vibrant city of Sydney, we offer a dynamic environment where your contributions directly shape our growth and success.

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Contact Details:

Software Co ? Recruitment Team