Sofitel Brisbane is seeking a Guest Experience Agent Luxury Service Upsell to handle inbound calls, emails and live chat. You will assist with questions about orders, accounts and services, resolve issues, and update customer records in the CRM.
The role emphasizes patient, clear communication and reliability, with a focus on upselling luxury services and collaborating with other teams to get things sorted. Eligible for permanent or temp assignments with superannuation.
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Luxury Guest Experience Concierge in Brisbane employer: SOFITEL
Sofitel Sydney Wentworth is an exceptional employer that prioritises employee growth and development within a vibrant luxury hotel environment. With a strong focus on delivering outstanding guest experiences, the company fosters a collaborative work culture where team members are encouraged to innovate and excel. Located in the heart of Sydney, employees benefit from a dynamic atmosphere, competitive remuneration, and unique opportunities to advance their careers in the hospitality industry.
