At a Glance
- Tasks: Provide top-notch support for developers and security teams across various platforms.
- Company: Join a remote-first tech company focused on open source and DevSecOps.
- Benefits: Flexible work environment, competitive pay, and opportunities for professional growth.
- Other info: Work remotely from Australia with a collaborative team culture.
- Why this job: Be the go-to expert in a dynamic role that shapes product development.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 50715 - 61985 $ per year.
Socket is hiring a Technical Support Engineer to own APAC support from Australia, resolving issues for developers and security teams across Zendesk, Slack, and Discord.
You will guide customers through the product, create runbooks, and contribute to the product roadmap by flagging patterns.
The role requires solving complex tickets, building documentation, and collaborating with Engineering for escalations, with a remote-first, Australia-based setup.
APAC Technical Support Engineer: Open Source & DevSecOps in Gold Coast employer: Socket
Socket is an exceptional employer that values innovation and collaboration, providing a dynamic work culture where your contributions directly impact our developers and security teams across the APAC region. With a strong focus on employee growth, we offer ongoing training and development opportunities, ensuring you thrive in your role while enjoying the flexibility of remote work in Australia. Join us to be part of a supportive team that encourages creativity and problem-solving in a fast-paced environment.
