The Senior Case Manager at Social Services Regulator leads the Reportable Conduct Scheme (RCS) case management, handling allegations, assessing entity capacity, monitoring investigations and recommending improvements. Reporting to a Team Leader, this role assists and advises on complex matters, supporting Case Managers and escalating issues when required in a fast-paced environment.
The position involves engaging with challenging subject matter, requiring resilience and empathy to deliver
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Lead Case Manager, Child Protection & Investigations in Melbourne employer: Social Services Regulator (SSR)
At Social Services Regulator (SSR), we pride ourselves on being an exceptional employer dedicated to fostering a supportive and collaborative work environment in Victoria. Our commitment to employee growth is evident through ongoing professional development opportunities, while our focus on child safety reform initiatives ensures that your work has a meaningful impact on the community. Join us to be part of a team that values integrity, innovation, and the well-being of both employees and the vulnerable populations we serve.
Contact Details:
Social Services Regulator (SSR) Recruitment Team
