Job Type: Permanent position | Full time position
Job Description
Charlie and Franks RETAIL MANAGER
Zero7Sixteen Holdings Pty Ltd North Sydney, NSW Full Time Position Salary: $80,000 – $90,000 plus super
About Company
Zero7Sixteen Holdings Pty Ltd t/a Charlie & Franks, manages premium café, catering and food retail operations across Sydney.
Employment Details
North Sydney, NSW Full Time Position Salary: $80,000 – $90,000 plus super
Key Responsibilities
- Manage daily retail operations across café, catering collection and canteen service environments
- Promote and sell products to customers while driving customer engagement and sales growth
- Monitor sales performance, revenue targets and customer service outcomes
- Develop and implement operational procedures to improve efficiency and customer experience
- Monitor stock levels, ordering and supplier coordination to maintain availability and minimise waste
- Ensure presentation, merchandising and food display standards are maintained
- Manage customer enquiries, complaints and service recovery processes
- Review financial performance, budgets and operational reporting
- Maintain compliance with workplace health and safety and food safety requirements
- Coordinate promotional initiatives and local business growth opportunities
- Supervise, train and support staff
- Prepare staff rosters and coordinate labour allocation to meet operational requirements
Qualifications & Experience
- At least a Diploma qualification in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience.
- Experience leading teams within fast-paced environments
- Strong customer service and stakeholder management skills
- Demonstrated experience in stock control, rostering and operational management
- Commercial understanding of revenue and cost management
- Strong organisational and communication skills
Application Information
Work Type: Full time
Salary: $80000-90000
Job Publish: 07-08-2026
Job Expire: 06-09-2026
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