At a Glance
- Tasks: Oversee daily operations and ensure exceptional customer service at Snap Car Wash.
- Company: Join Snap Car Wash, a leader in vehicle care with a focus on quality and customer satisfaction.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team dedicated to delivering top-notch service.
- Why this job: Make a real impact in a growing company while leading a passionate team.
- Qualifications: Bachelor's degree and 1 year of experience in hospitality or retail management required.
The predicted salary is between 80000 - 83000 $ per year.
- Hospitality, Retail and Service Managers nec
- Job Type: Permanent position | Full time position
Job Description
Prabh Pty ltd Looking for experienced Hospitality, Retail and Service Managers nec About Company About Us Snap Car Wash is a professional car washing and detailing business focused on delivering fast, friendly, and high-quality vehicle care services.
We pride ourselves on exceptional customer service, premium-quality products, operational excellence, and attention to detail, ensuring every customer receives a superior experience.
The Opportunity
Prabh Pty Ltd T/A Snap Car Wash is seeking an experienced and motivated Hospitality, Retail and Service Manager nec to oversee daily operations, customer service delivery, staff performance, and business growth initiatives across our car wash operations.
Key Responsibilities
- Manage and coordinate day-to-day operations to ensure efficient service delivery and customer satisfaction.
- Develop and implement local marketing and promotional campaigns to increase customer traffic and revenue.
- Monitor service quality standards and maintain exceptional customer experiences.
- Supervise staff recruitment, onboarding, training, scheduling, and performance management.
- Resolve customer concerns and complaints professionally to maintain strong customer relationships.
- Analyse sales performance and operational KPIs and implement improvement strategies.
- Ensure compliance with workplace health and safety requirements and company policies.
- Conduct regular operational reviews and implement continuous improvement initiatives.
- Manage inventory levels, equipment utilisation, and operational resources.
- Support business development activities and contribute to achieving company objectives.
Essential Requirements
Bachelor Degree or Master Degree in Business, Management, or a related field.
Minimum 1 year of relevant experience in hospitality, retail, customer service, or operations management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Strong problem-solving and conflict resolution skills.
Ability to analyse business performance and implement operational improvements.
Sound understanding of customer service excellence and workplace compliance requirements.
Desired Skills
Experience managing service-based or retail operations. Knowledge of staff training and performance management.
Experience with marketing and business development initiatives. Strong organisational and time-management skills.
- We Offer
- Competitive salary package.
- Long-term career development opportunities.
- Supportive and professional working environment.
- Additional Information
Opportunity to work with a growing and customer-focused organisation.
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