Office Manager in Blacktown

Victory International Migration Services is seeking an organised, proactive, and detail-oriented Office Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment and takes pride in creating an efficient, productive, and positive workplace.

As a key member of our team, you will oversee the day-to-day operations of the office, ensuring everything runs smoothly and efficiently. You will be responsible for:

• Streamlining administrative processes
• Coordinating office resources
• Maintaining accurate records
• Managing office supplies and facilities
• Assisting with payroll coordination and other administrative functions as required

Benefits:

• Competitive salary package
• Career growth and professional development opportunities
• Supportive and collaborative team culture
• Ongoing training and development
• Modern office environment with the tools you need to succeed
• Stable, full-time role with a growing and reputable company
• Employee recognition and appreciation initiatives

Tasks & Responsibilities:

• Plan, coordinate and review office administrative systems, procedures and service standards to ensure efficient business operations
• Manage the allocation of office resources, including staff, workspace, equipment & technology
• Supervise and support administrative staff by assigning work, monitoring performance and ensuring productivity targets are achieved
• Maintain office records using Migration Manager, client documentation, financial records and administrative systems, privacy requirements and regulatory obligations
• Liaise with partner institutions and external stakeholders to coordinate client services and resolve operational matters
• Ensure office equipment, IT systems, software platforms and administrative supplies are maintained to support efficient and uninterrupted business operations
• Monitor compliance with Australian workplace health and safety (WHS) requirements and maintain a safe, organised and productive office environment
• Ensure office operations comply with relevant Australian legislation, immigration-related requirements, privacy obligations, company policies and professional standards
• Coordinate human resource activities including recruitment, onboarding, staff training, performance monitoring, payroll coordination and employee supervision
• Develop and improve office procedures to enhance operational efficiency and customer service
• Monitor client service standards and support continuous improvement initiatives to enhance customer satisfaction and operational effectiveness
• Prepare operational reports, maintain business documentation and assist management with planning, budgeting, resource allocation and administrative decision-making
• Coordinate appointment scheduling, client communications and internal workflow processes to ensure smooth delivery of consultancy services
• Support management in reviewing business performance, identifying operational improvements and implementing strategies to achieve organisational objectives

Qualification & Experience:

• Minimum Qualification: Bachelor or Higher in business management or administration or a related field
• At least 1 year of work experience
• Good knowledge of using technology and software (Microsoft Office, Migration Manager)
• Excellent written & verbal communication skills
• Ability to manage daily office operations and support team coordination

Work Type: Full time
Salary: $80,000 - $85,000