At a Glance
- Tasks: Lead the national Aftersales function and enhance customer experience across Australia.
- Company: Join Snowy River Caravans, a leader in the caravan industry.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape customer satisfaction.
- Other info: Be part of a dynamic team focused on innovation and excellence.
- Why this job: Make a real impact on customer experience and drive operational excellence.
- Qualifications: Experience in aftersales management and a passion for customer service.
The predicted salary is between 90000 - 110000 $ per year.
Snowy River Caravans is seeking an experienced Aftersales - General Manager to join the senior management team and lead the national Aftersales function. Reporting to the CEO, this role covers Aftersales, Service, Warranty, Vehicle Compliance and Customer Experience, ensuring a professional and consistent support lifecycle for customers and dealers.
You will shape and deliver the national Aftersales strategy, build a high-performing team, and drive customer satisfaction, operational excellence.
National Aftersales & Customer Experience Leader in Melbourne employer: Snowy River Caravans
At Snowy River Caravans, we are not just about delivering exceptional products; we are dedicated to creating a supportive and inclusive work environment that values every team member. As a rapidly growing global company, we offer our employees ample opportunities for professional development and career advancement, all while fostering a culture of respect and collaboration. Join us in shaping the future of the caravan industry, where your contributions will be recognised and rewarded.