National Aftersales & Customer Experience Leader in Melbourne

National Aftersales & Customer Experience Leader in Melbourne

Melbourne Full-Time 90000 - 110000 $ / year (est.) On-site
S

At a Glance

  • Tasks: Lead the national Aftersales function and enhance customer experience across Australia.
  • Company: Join Snowy River Caravans, a leader in the caravan industry.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape customer satisfaction.
  • Other info: Be part of a dynamic team focused on innovation and excellence.
  • Why this job: Make a real impact on customer experience and drive operational excellence.
  • Qualifications: Experience in aftersales management and a passion for customer service.

The predicted salary is between 90000 - 110000 $ per year.

Snowy River Caravans is seeking an experienced Aftersales - General Manager to join the senior management team and lead the national Aftersales function. Reporting to the CEO, this role covers Aftersales, Service, Warranty, Vehicle Compliance and Customer Experience, ensuring a professional and consistent support lifecycle for customers and dealers.

You will shape and deliver the national Aftersales strategy, build a high-performing team, and drive customer satisfaction, operational excellence.

National Aftersales & Customer Experience Leader in Melbourne employer: Snowy River Caravans

At Snowy River Caravans, we are not just about delivering exceptional products; we are dedicated to creating a supportive and inclusive work environment that values every team member. As a rapidly growing global company, we offer our employees ample opportunities for professional development and career advancement, all while fostering a culture of respect and collaboration. Join us in shaping the future of the caravan industry, where your contributions will be recognised and rewarded.

S

Contact Details:

Snowy River Caravans Recruitment Team

We think you need these skills to ace National Aftersales & Customer Experience Leader in Melbourne

Leadership Skills
Strategic Planning
Customer Experience Management
Operational Excellence
Team Building
Aftersales Management
Service Management