At a Glance
- Tasks: Deliver top-notch customer service and create a fun shopping vibe.
- Company: Join Smokemart & Gift Box, part of the Viva Energy group.
- Benefits: Supportive culture, career growth, and a vibrant team environment.
- Other info: Exciting opportunities in a fast-paced, dynamic retail setting.
- Why this job: Be part of redefining retail while having fun with customers.
- Qualifications: Passion for sales and a friendly, energetic personality.
The predicted salary is between 19.8 - 24.2 $ per hour.
For over three decades, Smoke Mart & Giftbox has been the go‑to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, reflected throughout all our departments and our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group – an ASX‑listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s incredible network of more than 1,000 locations around the country with SMGB’s wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
About You – Sales Assistant
The ideal candidate will have a customer first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy sale driven environment, whilst having a laugh (and the occasional dance‑off!) with each customer that walks through our doors.
Your Role
- Providing high levels of customer service and building strong rapport
- Sound Cash Handling and Eftpos
- Learn and maintain solid product knowledge across all pillars of the business
- Maintain high level of store standards, assist with merchandising and presentation
- Work towards budgets, targets and KPI’s
- Assist with stock control and quality management
- Follow national legislation, WHS and security guidelines
You Will Also Have
- A passion for meeting and exceeding sales targets
- Proven ability to work within a fast‑paced retail environment
- A happy, friendly and energetic personality
- A desire to deliver high quality customer service
- Valid Police Check Report is required if successful in interview stage
If you are passionate about customer service and want to build a career with an iconic brand, Smokemart & GiftBox is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.
Sales Assistant employer: Smokemart Giftbox
At Smokemart & GiftBox, we foster a vibrant and inclusive work culture that prioritises employee well-being and growth. As part of the Viva Energy group, our Store Manager role in Armadale offers competitive benefits, ongoing training, and the opportunity to lead a dynamic team in a thriving retail environment. Join us as we redefine convenience retailing in Australia and enjoy being part of a supportive community that values diversity and excellence.
