At a Glance
- Tasks: Provide technical support and solutions for customers in the engineering sector.
- Company: Join a diverse and inclusive global leader in engineering solutions.
- Benefits: Competitive pay, great benefits, and opportunities for career growth.
- Other info: Be part of a supportive team with a focus on diversity and inclusion.
- Why this job: Make an impact by supporting innovative engineering projects and solutions.
- Qualifications: Trade qualification or degree in Mechanical Engineering or related fields.
The predicted salary is between 67500 - 82500 $ per year.
The Internal Technical Sales Representative is responsible for providing technical and commercial support to customers, external sales & service teams, across John Crane Oceania product and service portfolio.
Provide technical and commercial support for John Crane products and services including mechanical seals, seal support systems, couplings, filtration systems, asset management solutions, and aftermarket services.
Review customer enquiries, technical specifications, drawings, and operating conditions to recommend appropriate solutions.
Prepare accurate and timely quotations, proposals, and tender submissions.
Interpret customer requirements and ensure recommended solutions meet performance, reliability, and operational objectives.
Provide product selection and application guidance to customers and internal stakeholders.
Prepare pricing and commercial offers in accordance with company guidelines and profitability objectives.
Follow up quotations to maximize conversion rates and identify additional sales opportunities.
Support contract and tender reviews from a technical and commercial perspective.
Assist in achieving sales growth targets through upselling and cross-selling opportunities.
Essential
- Trade qualification, Certificate, Diploma or Degree in Mechanical Engineering, Industrial Engineering, Maintenance, Business, or a related discipline.
- Strong mechanical aptitude and technical problem-solving capability.
Desirable
- Engineering degree or equivalent technical qualification.
- Experience with mechanical seals, seal support systems, rotating equipment, pumps, compressors, mixers, or reliability solutions.
- Knowledge of mining and mineral processing operations.
- Minimum 3-5 years' experience in internal sales, technical sales, customer support, or application engineering within an industrial environment.
- Experience supporting rotating equipment, pumps, sealing systems, couplings, filtration systems, or related engineered products.
- Experience preparing technical quotations and commercial proposals.
- Knowledge of reliability, maintenance, and asset performance principles.
- Experience working with ERP and CRM systems.
- Strong customer service and relationship management experience.
- Experience supporting customers within mining, oil & gas, chemical, water, energy, manufacturing, or process industries is highly desirable.
With colleagues stretching across the globe, we are proud of our diversity.
To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other.
Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward.
We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish.
All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing.
Avoid fraudulent requests by applying jobs directly through our career's website ( Careers - Smiths Group plc )
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Internal Technical Sales Engineer in Melbourne employer: Smithsgroup2
At John Crane Oceania, we pride ourselves on being an exceptional employer that values diversity and inclusivity. Our supportive work culture fosters employee growth through various resource groups and recognition programs like the Smiths Excellence Awards, ensuring that every team member has the opportunity to thrive. Located in a vibrant industry hub, we offer competitive compensation and benefits while empowering our employees to contribute to innovative solutions in mechanical engineering.
