At a Glance
- Tasks: Troubleshoot and maintain advanced X-ray systems at Sydney Airport.
- Company: Join Smiths Detection, a global leader in security technology.
- Benefits: Flexible benefits, ongoing training, and career growth opportunities.
- Other info: Inclusive culture with strong focus on safety and wellbeing.
- Why this job: Make the world safer while working with cutting-edge technology.
- Qualifications: Certificate III or degree in relevant fields and 3+ years experience.
The predicted salary is between 67500 - 82500 $ per year.
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group, is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
We're seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team. This is a hands-on role ideal for someone who enjoys troubleshooting complex equipment, solving technical challenges, and working directly with customers in a fast-paced operational environment.
As a Field Service Engineer, you'll be responsible for maintaining, repairing, installing, and supporting advanced X-ray and trace detection systems that play a critical role in aviation and security operations. You'll work both independently and as part of a highly collaborative team committed to delivering exceptional customer service and technical excellence.
What You'll Be Doing:
- Troubleshoot, service, maintain and repair X-ray and trace detection equipment
- Complete preventative maintenance activities in line with service agreements and maintenance schedules
- Respond to equipment breakdowns and corrective maintenance requests within agreed KPI timeframes
- Diagnose mechanical, electrical and electronic faults using multimeters, diagnostic software and testing equipment
- Replace motors, belts, rollers, X-ray generators and other mechanical components
- Conduct inspections, cleaning, repairs and component replacement activities within equipment
- Install, commission and test new systems at customer sites
- Complete service reports, maintenance records and technical documentation accurately and on time
- Manage spare parts consumption and inventory transactions through internal systems
- Travel to customer sites across metropolitan, regional and remote locations when required
- Participate in an on-call roster and provide remote and onsite technical support
- Analyse service data and contribute to continuous improvement initiatives
- Support, coach and mentor junior engineers and new team members
- Maintain safe work practices and contribute to a strong safety culture
- Collaborate effectively with customers, contractors and internal stakeholders
Qualifications:
- Certificate III Trade Qualification or Degree in Mechanical, Electrical, Electronics, Mechatronics, IT or a related discipline
- Minimum 3+ years' experience in a field service, maintenance or technical support environment
- Strong fault-finding and troubleshooting skills across mechanical, electrical and electronic systems
- Experience working with complex equipment, automation, industrial systems or similar technologies
- Ability to work independently and manage competing priorities
- Strong customer service and communication skills
- Proficiency with Microsoft Office applications
- Ability to obtain relevant security clearances and industry licences
- Flexibility to work across a 24/7 rotating shift roster and participate in on-call support
Why Join Us?
- Work on industry-leading security and detection technology
- Be part of a collaborative and supportive technical team
- Diverse role combining field service, technical problem-solving and customer engagement
- Ongoing training and professional development opportunities
- Career progression within a global technology organisation
- Opportunity to work in a critical infrastructure environment at Sydney Airport
If you're a motivated Field Service Engineer looking to take the next step in your career and enjoy working with advanced technology in a dynamic environment, we'd love to hear from you.
Field Service Engineer L2 – Airport X-Ray Systems in Bayside employer: Smiths Detection
At Smiths Detection, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Sydney Airport where innovation meets safety. Our commitment to employee growth is evident through comprehensive training programs and career advancement opportunities, all while fostering a culture of inclusivity and support. Join us in making the world a safer place, with the flexibility to choose benefits that suit your lifestyle and a strong focus on wellbeing.
