Clinical Support Representative – VIC

Clinical Support Representative – VIC

Full-Time 67500 - 82500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide clinical support and training for innovative medical products in a dynamic environment.
  • Company: Join Smith and Nephew, a leader in healthcare technology with a community-focused culture.
  • Benefits: Enjoy flexible work options, paid time off, and comprehensive wellbeing programs.
  • Other info: Great career growth opportunities and a commitment to inclusion and belonging.
  • Why this job: Make a real difference in healthcare while developing your skills in a supportive team.
  • Qualifications: Experience in the medical field or relevant qualifications in science or medicine required.

The predicted salary is between 67500 - 82500 $ per year.

Clinical Support Representative Recon/Trauma – VIC

Physical well-being is more than just body; it includes our minds and emotions.

Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities.

Our purpose: Life Unlimited.

Reporting to the Sales Manager, Recon, the Clinical Support Representativewill provide clinical support, and undertake training activities, for products and services in the clinical environment, in line with sales and marketing strategies, to ensure business objectives are achieved.

Additionally, you will maintain and develop relationships with customers.

What will you be doing?

  • Provide exceptional clinical support to customers on products whilst maintaining a high level of product knowledge.
  • Support surgical procedures in the hospital environment on a range of products on an ‘as required’ basis.
  • Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
  • Enhance operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
  • Ensure the appropriate execution of the shared calendar.
  • Support the maintenance/ development of customer profiles/ preferences.
  • Foster good teamwork, communication and execution across the state sales team.

What will you need to be successful?

  • You must have proven experience in medical field/ theatre setting or tertiary qualifications in science or medical related discipline.
  • Proven experience in the orthopaedic and/ or endoscopy field will be essential.
  • Extensive understanding of orthopaedic and/ or endoscopy products and industry - technical terminology and clinical knowledge
  • Good understanding of the operating theatre environment and surgical procedures
  • Good understanding of the Australian public and private healthcare system
  • A knowledge of selling skills
  • Computer proficiency in MS Office

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

  • Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Flexibility: Hybrid Work Model (For most professional roles)
  • Training: Hands-On, Team-Customized, Mentorship

We’re more than just a company - we’re a community! Follow us on Linked In to see how we support and empower our employees and patients every day.

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited, life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer.

#LI-VS1

Stay connected by joining our Talent Community.

We’re more than just a company - we’re a community! Follow us on Linked In to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into

You. Unlimited.

, life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

#J-18808-Ljbffr

Clinical Support Representative – VIC employer: Smith+Nephew

At Smith and Nephew, we pride ourselves on being an exceptional employer that values the well-being of our employees and the communities we serve. Located in Melbourne Metro, our Territory Manager role offers a dynamic work culture with flexible working arrangements, comprehensive training, and ample opportunities for personal and professional growth. Join us in our mission to empower individuals through innovative medical solutions while enjoying a supportive environment that celebrates inclusion and work-life balance.

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Contact Details:

Smith+Nephew Recruitment Team

We think you need these skills to ace Clinical Support Representative – VIC

Clinical Support
Product Knowledge
Surgical Procedure Support
Training and In-servicing Management
Customer Relationship Management
Teamwork
Communication Skills