At a Glance
- Tasks: Manage reception duties while creating engaging social media content.
- Company: Join a friendly boutique dental lab with a creative vibe.
- Benefits: Full-time role, training provided, and a supportive team environment.
- Other info: Convenient location in Crows Nest, close to public transport.
- Why this job: Combine your love for customer service and content creation in a dynamic setting.
- Qualifications: Experience in reception or customer service; passion for social media is a plus.
The predicted salary is between 49500 - 60500 $ per year.
Smile Art Lab is a boutique dental laboratory specialising in aesthetic and digital dentistry. We are a small, friendly team working closely with dentists across Australia.
We are looking for an organised and confident Reception & Client Services Assistant who also enjoys social media and content creation.
This is primarily a reception and client-services position.
Around two to three hours each day will normally be allocated to content, photography and video.
Reception and client support will remain the priority when required.
This is not a pure marketing role.
It would suit someone with reception, administration or customer-service experience who would also enjoy creating content as a regular part of their day.
About the Role
Smile Art Lab is a boutique dental laboratory specialising in aesthetic and digital dentistry. We are a small, friendly team working closely with dentists across Australia.
We are looking for an organised and confident Reception & Client Services Assistant who also enjoys social media and content creation.
This is primarily a reception and client-services position.
Around two to three hours each day will normally be allocated to content, photography and video.
Reception and client support will remain the priority when required.
This is not a pure marketing role.
It would suit someone with reception, administration or customer-service experience who would also enjoy creating content as a regular part of their day.
Key Responsibilities Reception and Client Services
- Answer telephone calls and emails from dentists
- Enter and coordinate cases using our laboratory management software
- Organise deliveries and courier bookings
- Pack and dispatch completed cases
- Provide general reception and administrative support
- Social Media and Content
- Take photos and videos of our work, team and laboratory
- Create and publish Instagram content
- Film and edit short-form videos and Reels
- Write captions and help maintain our content calendar
- Organise case photos, videos and other marketing assets
About You
You will ideally have
- Experience in reception, administration or customer service
- Clear and professional telephone and email communication
- Strong organisation and attention to detail
- An interest in social media and content creation
- Confidence taking photos and filming videos
- A reliable and helpful attitude
Experience filming and editing video content is a strong advantage. Experience with Instagram, Canva, Cap Cut, Adobe tools or similar programs would also be helpful.
Dental or healthcare experience is welcome but not required. Training in our systems and laboratory processes will be provided.
What We Offer
- A varied full-time role with regular time allocated to content
- Training and support from our senior coordinator
- A friendly and down-to-earth team
- Input into our social media and content ideas
- A convenient Crows Nest location close to public transport
Reception & Client Services Assistant (Social Media & Content) in Sydney employer: Smile Art Lab
Smile Art Lab offers a supportive and friendly work environment where employees can thrive in a small team setting. The company provides opportunities for professional growth through training and collaboration with dentists across Australia, making it an attractive place for those interested in both client services and content creation. Employees can enjoy a diverse role that combines reception duties with creative tasks such as photography and social media management.
