At a Glance
- Tasks: Create amazing customer experiences and support the home department team.
- Company: Join JB Hi-Fi, one of Australia's largest and most trusted retailers.
- Benefits: Enjoy competitive pay, discounts, and access to wellbeing perks.
- Other info: Flexible working options and career growth opportunities await you!
- Why this job: Be part of a fun, diverse team making a real impact in retail.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 47250 - 57750 $ per year.
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. Competitive remuneration to recognise our team for their effort, which may include generous sales commission and other fantastic incentives to celebrate success. Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group.
We offer 12 weeks paid parental leave for eligible primary carers and embrace flexibility with hybrid working models for eligible roles. Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030.
As a Home Coordinator, you will have the opportunity to create, support and uphold a culture of collective high performance and great customer experiences across the store, ensuring that the home department is supported, including:
- Working collaboratively as part of a team to deliver a positive experience for both instore and online customers.
- Ensuring all Home Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting.
- Cross train, develop and support sales team members on all aspects of Home Department products and services.
- Achievement of sales and profitability targets for your store.
Qualifications:
- You must enjoy working in a casual and fun atmosphere, having proven retail experience and a broad knowledge of Small Appliances and Whitegoods.
- Proven customer service experience and background in cash handling, including the use of EFTPOS facilities.
- The ability to sell retail products and merchandise, and the ability to work under pressure.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
Home Coordinator employer: SmartRecruiters, Inc.
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