Rebate Recovery Officer

Rebate Recovery Officer

Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Investigate and recover outstanding rebates while collaborating with various teams.
  • Company: Smart Energy, a leader in home electrification solutions.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and sustainability.
  • Why this job: Make a real impact in the renewable energy sector while honing your problem-solving skills.
  • Qualifications: Experience in rebate processing or claims management is a plus.

The predicted salary is between 58500 - 71500 $ per year.

Investigate the roadblocks. Recover outstanding rebates. Make an impact. Are you a detail-focused professional who enjoys investigating outstanding claims, solving problems and getting results? At Smart Energy, we're helping Australians unlock their home's potential through solar, batteries, hot water heat pumps, EV chargers and more.

We're looking for a Rebate Recovery Officer to join our Sydney office in Waterloo, taking ownership of outstanding rebate claims and helping turn completed installations into successfully recovered funds. If you have experience in rebate processing, claims management, accounts receivable or credit control and enjoy digging into the details - we'd love to hear from you.

The Opportunity

Reporting to the Collections Manager, you will be responsible for the successful lodgement of rebate claims, working closely with Finance, Operations, Sales, IT and relevant external parties to identify and resolve discrepancies, streamline processes, expedite claim submissions and ensure accurate reconciliation of rebate claims.

You'll work closely with installers, rebate processing partners and our internal teams to obtain missing documentation, resolve discrepancies and progress aged or disputed claims. Using Xero, Airtable, Formbay and Salesforce, you'll help maintain an accurate picture of claim status, outstanding balances and recovery performance.

You'll also identify practical improvements that reduce delays, strengthen controls and prevent outstanding claims from building up. This role combines hands-on follow-up, financial reconciliation, data analysis and stakeholder coordination in a growing home electrification business.

Rebate Recovery Officer employer: Smart Energy

Smart Energy is an exceptional employer that fosters a vibrant and supportive work culture in the beautiful Byron Bay area. With competitive earnings, clear career progression opportunities, and a focus on work-life balance, employees thrive in a high-energy environment that celebrates success and teamwork. Join us to make a meaningful impact in the booming renewable energy sector while enjoying fun perks and a family-like atmosphere.

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Contact Details:

Smart Energy Recruitment Team

We think you need these skills to ace Rebate Recovery Officer

Attention to Detail
Investigative Skills
Problem-Solving Skills
Rebate Processing
Claims Management
Accounts Receivable
Credit Control