At a Glance
- Tasks: Handle inbound enquiries, prepare quotes, and follow up with interested customers.
- Company: Join Smart Energy Upgrades, a leader in sustainable energy solutions.
- Benefits: Competitive pay, eco-friendly work culture, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Make a difference by helping customers transition to cost-efficient energy systems.
- Qualifications: Experience in sales or customer service, strong communication skills, and CRM knowledge.
The predicted salary is between 62100 - 75900 $ per year.
Smart Energy Upgrades is an innovative leader in sustainable energy solutions based in Australia, helping homeowners and businesses transition to eco-friendly and cost-efficient energy systems.
We specialise in heat pump hot water systems, air conditioning, solar and battery solutions, supporting customers in accessing government rebates while reducing their carbon footprint and energy costs.
Our mission is to deliver practical upgrades that create both environmental and financial value.
Role Description
We are seeking an onsite Business Development Consultant located in Melbourne, VIC.
The primary focus of this role is handling inbound enquiries, preparing and sending quotes, and following up customers who have signed up through our advertisements (warm leads only – no cold calling).
The successful candidate will answer inbound calls, contact customers who have expressed interest in our services via multiple advertisements, assess eligibility for rebates, prepare tailored quotes, book installations, update CRM records, and coordinate with internal teams to ensure a smooth customer journey.
This role is ideal for someone confident on the phone, organised, and motivated to convert enquiries into sales while delivering excellent customer service.
Qualifications
- The ideal candidate will have experience in inbound and outbound sales, customer service, or appointment setting, strong verbal and written communication skills, and the ability to manage multiple enquiries efficiently.
- Experience preparing quotes and using CRM systems such as Hub Spot is highly regarded.
- A proactive, goal-oriented mindset and the ability to work in a fast-paced environment are essential.
- Previous experience in VEU Program, HVAC, solar, or home upgrade industries is an advantage.
- A Bachelor’s degree in Business, Marketing, or a related field is preferred but not essential.
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Business Development Consultant in Melbourne employer: Smart Energy Upgrades
Smart Energy Upgrades is an exceptional employer that prioritises sustainability and innovation in the heart of Melbourne. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, fostering a collaborative work culture where every team member's contribution is valued. Join us to be part of a mission-driven company that not only supports your career aspirations but also makes a positive impact on the environment and community.
