Renewable Energy Specialist – New Builds

Help homeowners get more from their new home. Smart Energy is looking for a Renewable Energy Specialist to join our growing New Builds team, working directly with some of Australia's home builders and their customers. This is a unique opportunity to sit at the intersection of customer experience, renewable energy and consultative sales.

You will help customers understand how they can get more from their new home through larger solar systems, battery storage and home electrification solutions - creating better long-term savings for the homeowner while delivering a fantastic experience for our builder partners. This isn't about high-pressure selling. It's about building trust, understanding what the customer actually needs and helping them make a smarter decision for their home.

About the Role

You will join a small, high-impact team of two and manage customers who have been referred to Smart Energy through our builder partnerships. By the time they reach you, they're already building a new home and have an opportunity to review the renewable energy solution included in their build. Your job is to understand their lifestyle, energy needs and future plans, then guide them through the options available — whether that means increasing their solar capacity, adding battery storage or preparing their home for an EV.

Done well, everyone wins:

• The customer gets a system that delivers greater long-term savings.
• The builder knows their customer has been looked after professionally.
• Smart Energy strengthens its builder relationships while growing revenue and margin.

What You'll Do

• Receive customer consultation requests from our builder partners and review supplied plans, specifications and quotes.
• Speak directly with customers to understand their energy needs, priorities and budget.
• Identify opportunities for customers to upgrade their solar system, add battery storage or install EV charging.
• Clearly explain the benefits, savings and long-term value of different renewable energy options.
• Provide a helpful, consultative experience without using high-pressure sales tactics.
• Prepare and manage quotes, customer follow-ups and associated administration.
• Keep builders informed and confident that their customers are receiving a great experience.
• Manage your consultation pipeline and follow-ups with strong organisation and attention to detail.
• Work closely with your teammate to manage workload and maintain consistently high service standards.
• Continue building your technical and commercial knowledge across the rapidly evolving home electrification space.

What We're Looking For

Above everything else, we're looking for someone who is great with people. You will be approachable, patient and genuinely interested in helping customers make the right decision rather than simply pushing for a sale.

Essential

• Excellent communication and people skills.
• A warm, professional and relationship-focused approach.
• Strong organisational skills and confidence managing admin and follow-ups.
• Great time management and the ability to manage your own pipeline.
• A proactive, self-starting approach to problem-solving.
• Strong attention to detail.
• A genuine drive to learn, develop and progress.
• An understanding that strong relationships create long-term commercial results.

Highly Regarded

• Technical knowledge of solar, battery storage or EV charging.
• Experience working within renewable energy, electrical, energy or home electrification.
• Previous consultative sales or customer-facing experience.
• Experience working with builders, developers or within the new-build residential construction industry.
• Sales experience isn't essential. If you've got the right curiosity with technical knowledge, customer approach and willingness to learn, we'll support you with the sales and conversion side of the role.

What You'll Bring to the Team

• The credibility and knowledge to build customer trust.
• A consultative, low-pressure communication style.
• Strong relationship-building skills that reflect positively on both Smart Energy and our builder partners.
• Commercial awareness and the ability to identify genuine opportunities.
• Curiosity and a willingness to continue developing your knowledge.
• A desire to grow your career as Australia continues moving toward greater home electrification.

Why Join Smart Energy?

Smart Energy is one of Australia's leading home electrification businesses, helping homeowners reduce their energy costs through solar, battery storage, EV charging and smarter home energy solutions. With 300+ employees across 18 offices nationally and the backing of Rinnai Australia, we're continuing to grow rapidly as Australian households transition toward smarter, more sustainable homes.

Our mission is simple: "Empowering Australians to discover their home's full potential, every step of the way." Joining Smart Energy means becoming part of a fast-growing business where there is genuine opportunity to learn, progress and build a long-term career within the renewable energy industry. If you're technically curious, brilliant with people and excited by the future of home electrification, we'd love to hear from you.