Smart Communications is seeking a Customer Success Manager to own a portfolio of ANZ customer relationships, driving adoption, retention and growth. You’ll monitor health metrics, conduct reviews with executives, and partner with Sales and Professional Services on renewals and expansions.
You will work in a hybrid APAC setup with travel to customer sites as needed, contributing to scalable CS processes and building advocacy through references and events.
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Strategic Customer Success Manager – ANZ in Sydney employer: Smart Communications group
Smart Communications is an exceptional employer, offering a dynamic and supportive work environment in the heart of Sydney or Melbourne. With a strong focus on employee growth, competitive salaries, and a range of benefits including subsidised gym memberships and extra leave for birthdays, we foster a culture of collaboration and innovation. Join us to be part of a team that values open communication, agility, and results-driven teamwork, all while making a meaningful impact in the Financial Services sector.
Contact Details:
Smart Communications group Recruitment Team
