At a Glance
- Tasks: Lead a team to deliver top-notch customer service and resolve escalations.
- Company: Stable and growing company in Western Sydney with a focus on teamwork.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Hands-on role with opportunities for process improvements and team coaching.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
SMAART Recruitment in Western Sydney is seeking a hands-on Customer Service Team Leader to manage a five-person team and deliver exceptional customer experiences.
You will coach staff, monitor KPIs and collaborate with sales and operations to resolve escalations.
The role emphasizes process improvements, strong communication and a practical, customer-focused leadership style. Onsite role with a stable, growing company in Western Sydney.
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Hands-On Customer Service Team Lead – Western Sydney employer: SMAART Recruitment
Join a dynamic organisation in the education sector that values strong administrative skills and offers a supportive work culture. With a hybrid working model, you can enjoy the flexibility of working from home while being part of a vibrant team in Melbourne CBD. This temporary role not only provides competitive pay but also presents an opportunity for professional growth during a busy period, making it an excellent choice for those seeking meaningful employment.
