At a Glance
- Tasks: Lead a high-performing outbound sales team in the Insurance sector.
- Company: Join SMAART Recruitment, a dynamic company focused on results.
- Benefits: Earn A$145K base plus commissions and superannuation.
- Other info: Immediate interviews available for a fast start.
- Why this job: Shape strategy and culture while driving team success.
- Qualifications: 4+ years of outbound sales leadership experience required.
The predicted salary is between 145000 - 145000 $ per year.
We’re on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing outbound sales team in the Insurance sector and push it to the next level. This is a hands‑on leadership role based in Brisbane CBD, where you’ll be in the thick of the action - leading from the front and driving a culture built on performance, accountability, and pride.
What’s on offer:
- Reporting to the Head of Sales, you’ll lead six Team Leaders and around 80 outbound sales consultants.
- Your focus: drive conversions, develop your leaders, and create a winning, high-energy environment.
What you’ll bring:
- 4+ years’ outbound sales leadership experience, ideally from a high-volume contact centre.
- A proven ability to smash targets and bring out the best in your team.
- Strong grasp of sales, compliance, and productivity metrics to coach and influence effectively.
- Confident, commercially minded, and resilient - you lead from the front and hold your own.
What’s in it for you:
- $145K base + super + monthly commissions (earn $36K+ for hitting target).
- A long‑term career move with the chance to shape strategy, culture, and performance.
- Immediate interviews for an ASAP start.
If you’re a hands‑on leader who thrives on results, builds strong teams, and isn’t afraid to make tough calls - we want to hear from you.
Contact Centre Manager employer: SMAART Recruitment
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