At a Glance
- Tasks: Lead key accounts in the booming data centre sector and drive strategic growth.
- Company: Join a global leader in critical power and cooling solutions.
- Benefits: Competitive salary, performance incentives, and travel opportunities.
- Other info: Work with marquee clients and influence strategy in a dynamic environment.
- Why this job: Make a real impact in a fast-growing industry driven by AI and cloud demand.
- Qualifications: 10+ years in sales or account management with data centre experience.
The predicted salary is between 121500 - 148500 $ per year.
SM2 Consulting is partnering with a leading global provider of critical power, cooling and infrastructure solutions to appoint a Key Account Director for its strategic data centre clients. This is a full-lifecycle role. You will own a portfolio of hyperscale, colocation and enterprise data centre customers from first engagement through contract, project delivery, operations and after-sales. You’ll be the senior point of accountability for the client, and the person they call when it matters most.
What you’ll be doing:
- Own and grow revenue, margin and share of wallet across a portfolio of strategic data centre accounts.
- Build and execute account plans aligned to client capacity roadmaps, new builds and expansion programmes.
- Lead complex, multi-site and framework negotiations, including pricing, commercial terms and long-term supply agreements.
- Develop relationships across the client organisation, from procurement and engineering to operations and C-suite.
- Act as the single point of accountability from order intake through manufacturing, logistics, installation, commissioning and handover.
- Coordinate cross-functional teams (project management, engineering, supply chain, service) to deliver on time, on spec and on budget.
- Track delivery against milestones and proactively manage risks to programme schedules.
- Ensure service and maintenance contracts are aligned to client uptime and SLA requirements.
- Serve as the senior escalation point for commercial, technical and delivery issues.
- Lead root-cause reviews and corrective action plans, and communicate transparently with client stakeholders.
- Represent the voice of the customer internally, influencing product, supply and service priorities.
- Run Quarterly Business Reviews and executive-level account governance.
- Maintain accurate forecasting, pipeline and account health reporting.
- Identify upsell and cross-sell opportunities across the full product and service portfolio.
What you’ll bring:
- 10+ years in sales, key account or programme management within data centres, critical power, cooling, electrical infrastructure or related capital equipment.
- Proven track record managing hyperscale, colocation or large enterprise data centre accounts.
- Experience across the full customer lifecycle, from pursuit and contract through delivery and service.
- Strong commercial acumen, with experience negotiating multi-million-dollar deals and framework agreements.
- Credibility with technical audiences; an engineering degree or technical background is highly regarded.
- Calm, decisive approach to escalations and the ability to lead without direct authority across matrixed teams.
- Willingness to travel regionally as required.
Why this role:
- Front-line exposure to one of the fastest-growing sectors in the region, driven by AI and cloud capacity demand.
- Ownership of marquee accounts with real influence on strategy and delivery.
- A global organisation with strong investment in the APAC data centre market.
- Attractive base salary, performance incentives and benefits.
Key Account Director in Sydney employer: SM2 Consulting
SM2 Consulting offers an exceptional work environment for the Key Account Director role, providing employees with the opportunity to engage with leading global clients in the rapidly evolving data centre sector. With a strong focus on employee growth, competitive salaries, and performance incentives, the company fosters a collaborative culture that values innovation and accountability. Located in a dynamic market, this role allows for significant influence over strategic decisions while working alongside cross-functional teams dedicated to delivering excellence.
