Client Care Specialist in Melbourne

Client Care Specialist in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Generate appointments for lawyers and manage client inquiries with exceptional service.
  • Company: Join Slater and Gordon Lawyers, a leading firm in client care.
  • Benefits: Flexible casual and full-time positions with training provided.
  • Other info: Work hours are 9:00am–5:00pm, at least three days a week.
  • Why this job: Make a difference by helping clients while developing valuable skills.
  • Qualifications: No prior legal experience needed; just bring your passion for helping others.

Slater and Gordon Lawyers is seeking a Client Services Consultant to join the National Client Care team's Outbound Call Centre in Ringwood.

The role offers casual and full-time positions with 9:00am–5:00pm hours and at least three days Mon–Thu, including Mon and Tue.

You will generate appointments for lawyers, manage client inquiries, and provide exceptional service across inbound and outbound calls.

Training is provided; prior legal experience is not required.

Client Care Specialist in Melbourne employer: Slater & Gordon Lawyers

Slater and Gordon is an exceptional employer, offering a supportive work culture that prioritises work-life balance through flexible hybrid working arrangements. With a strong commitment to employee development, our team enjoys outstanding benefits such as extended leave options and opportunities for ongoing professional growth, making it an ideal place for passionate lawyers to thrive in their careers while making a meaningful impact in the community.

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Contact Details:

Slater & Gordon Lawyers Recruitment Team

We think you need these skills to ace Client Care Specialist in Melbourne

Customer Service Skills
Communication Skills
Appointment Scheduling
Client Inquiry Management
Outbound Call Experience
Inbound Call Experience
Time Management