At a Glance
- Tasks: Support students and staff through phone, email, messaging, and in-person interactions.
- Company: Join Monash University, a leading institution with a vibrant community.
- Benefits: Gain valuable experience, develop customer service skills, and work in a supportive environment.
- Other info: 5-month contract role starting in November at Caulfield campus.
- Why this job: Be the first point of contact and make a real difference in student experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 47250 - 57750 $ per year.
Monash University, Caulfield campus, seeks a Customer Services Officer to support students, staff and the Monash community across phone, email, messaging and in-person interactions.
This 5-month contract role starts in November and is based onsite at Caulfield.
You will be the first point of contact for enquiries, deliver expert guidance, maintain records, and collaborate with teammates to ensure timely, high-quality service while upholding privacy and confidentiality standards.
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