At a Glance
- Tasks: Coordinate equipment hire and ensure timely delivery to clients.
- Company: Skyreach Pty Ltd, a leader in equipment hire and logistics.
- Benefits: Career development, inclusive culture, and access to the latest tech.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in hire control or customer-facing roles, strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Skyreach Pty Ltd is seeking a full-time Hire Controller to join our team in St Marys, New South Wales. In this crucial role, you will be responsible for the allocation of our equipment and transporters to support our clients' orders. As a Hire Controller, you will play a key part in ensuring the seamless delivery of our services and the satisfaction of our valued customers.
What you'll be doing:
- Coordinate the hiring and allocation of equipment, vehicles, and other resources to meet client demands.
- Liaise with clients to understand their requirements and ensure timely and efficient delivery of hired items.
- Maintain accurate records of all hire transactions and equipment availability.
- Collaborate with the sales, logistics, and maintenance teams to ensure the availability and readiness of hired items.
- Provide exceptional customer service and support to internal and external stakeholders.
- Identify opportunities for process improvements and contribute to the development of hiring strategies.
What we're looking for:
- Proven experience in a hire controller or similar customer-facing administrative role, preferably within the equipment hire or logistics industry.
- Strong organisational and time management skills, with the ability to prioritise and multitask effectively.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and internal teams.
- Proficient in using relevant software and technology, such as inventory management systems and customer relationship management (CRM), Baseplan highly desirable.
- A customer-centric mindset and a commitment to delivering high-quality service.
- Ability to work collaboratively in a team environment and contribute to the achievement of shared goals.
What we offer:
- Opportunities for career development and professional growth.
- A collaborative and inclusive company culture that values work-life balance.
- Access to the latest equipment and technology to support your role.
About us:
Skyreach Pty Ltd is a leading provider of equipment hire and logistics services in Australia. With a strong focus on customer satisfaction and operational excellence, we have built a reputation for delivering reliable and innovative solutions to our clients across a range of industries. Join our team and be a part of our continued success story.
Hire Controller in Sydney employer: Skyreach
Skyreach is an exceptional employer that prioritises employee development and fosters a strong team culture, making it an ideal place for those looking to grow in their careers. Located at our St Marys branch, the role of Service Administrator offers a dynamic work environment where your contributions directly impact customer satisfaction and operational efficiency. With over 30 years of industry experience, we are committed to safety and reliability, ensuring that our employees thrive in a supportive atmosphere with ample opportunities for advancement.
