At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and oversee hotel operations.
- Company: Vibrant hotel in Milawa, VIC, focused on guest satisfaction.
- Benefits: Competitive salary, superannuation, and opportunities for professional growth.
- Other info: Fast-paced environment with varied shifts and a supportive team culture.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hotel management and a passion for outstanding service.
The predicted salary is between 90000 - 120000 $ per year.
We are on the hunt for an experienced Hotel Manager to lead our guest focused team in an influential role! You will assist in overseeing the Hotel operation, and oversight of all departments of the Hotel including Bars, Dining and Function facilities. You will be looking to develop a high performing team who will wow our guests with a flawless service experience at every part of their journey and contribute to our financial targets as a result of an effective training program, regular feedback and a hands on leadership style.
ABOUT THE ROLE:
- Lead & support a service focused team, overseeing all aspects of the day to day operation, so it runs like clockwork
- Develop the team by implementing effective inductions, on-going training, delegation and feedback
- Communicate all standards, policies, procedures, rates, packages and Hotel information and proactively monitor for consistency
- Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system
- Effectively manage guest feedback and handle complaints
- Manage a 7 day operation with varied rosters covering day/night/weekend shifts including public holidays
ABOUT YOU:
- Experience in a similar role
- AQF Diploma in Hospitality Management or higher with at least 12 months experience, with a minimum 3 years of overall hospitality experience
- Exposure to Hotel leadership/management is essential
- Hands on leadership skills that inspire and support the team, particularly during those 'mad rush' moments
- Team player, great personality and a passion for delivering the best service possible with a boutique vibe
- Ability to work under pressure in a fast paced environment, by taking initiative, prioritising and working collaboratively
- Get a kick out of hitting revenue targets and firing up your team to stay alert to selling opportunities
This is a fulltime position with a salary $90,000 - $120,000 p.a. based on experience + superannuation.
Hotel Manager employer: Skilled Jobs Australia
Join a dynamic team in Port Melbourne, where our client, a global leader in integrated facilities management, fosters a collaborative and supportive work culture. With a strong focus on employee growth and development, they offer competitive salaries and comprehensive benefits, ensuring that you thrive both personally and professionally. Experience the unique advantage of working in a diverse environment that values innovation and teamwork, making it an excellent employer for IT Systems Test Engineers seeking meaningful and rewarding careers.
