At a Glance
- Tasks: Provide top-notch service and support for software and hardware in the field.
- Company: Join Skidata, the global leader in parking and mountain access solutions.
- Benefits: Attractive salary, company vehicle, tools, mobile phone, and laptop included.
- Other info: Exciting chance to work on national projects and develop local software.
- Why this job: Be part of a dynamic team with opportunities for growth and innovation.
- Qualifications: Technical skills in operating systems, networks, and a passion for learning.
The predicted salary is between 59400 - 72600 $ per year.
Skidata is the global leader in Parking, People, and Mountain access.
Based in our Port Melbourne Office we are looking for a motivated person to join our service team in the field.
The key function of this role is to provide service to our various customers with both software and hardware support and maintenance of our systems.
Break-fix repairs both in the field and remotely are key to the success of this role.
As part of the role, you will be involved with our software suite, which includes creating virtual environments using Microsoft, ESX, and Linux tools.
Programming and commissioning of field equipment across a range of sites.
This role has growth opportunities within our Project and Solutions teams by providing support in the deployment of National projects.
As well as the development of locally produced software.
As part of the remuneration, the package includes
- attractive base salary
- fully serviced company vehicle
- tools
- mobile phone
- laptop
Key Responsibilities, Tasks, and Activities
- Ensure jobs are completed in Service Now in a timely manner.
- Complete installation and commission paperwork.
- Completion of warranty and repair spare parts paperwork.
- Submit purchase requests for local parts.
- Take responsibility for accurate record-keeping of parts in your possession.
- Notify the manager of any key developments and potential faults.
- Respond to manager requests in a timely manner.
- Complete administrative tasks associated with After Hours and Callouts procedures.
- Install and fit equipment.
- Take and maintain all appropriate gear to sites.
- Commission equipment (software and hardware).
- Observe, test, and monitor equipment functioning.
Skills & Knowledge
- High level of technical competence and interest in continuous improvement.
- Experienced in operating systems (e. g. MS Windows server/client, Linux).
- Experienced in computer networks (e. g. Ethernet, TCP/IP, firewalls).
- Knowledge in virtualization technologies (e. g. VMWare).
- Basic understanding of databases (e. g. MS SQL).
- Basic electrical and electronic principles
- Ability to work as part of a team or independently.
- Desire to continuously learn and refine skills and train colleagues.
- Commitment to customer service excellence.
- Well organized and the ability to prioritize.
- Knowledge of SKIDATA equipment an advantage or demonstrated ability to learn and become competent in highly technical products.
- Experience with field support of electronic equipment, servers, networking and/or preventative maintenance of electronic equipment advantageous
- Effective communication skills with all stakeholders
** no agencies, please. Must have full-time working rights in Australia.
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Field Service Technician in Melbourne employer: SKIDATA
Skidata is an exceptional employer, offering a dynamic work environment in Port Melbourne where innovation meets service excellence. As a Field Service Technician, you'll enjoy a competitive salary package, including a fully serviced company vehicle and tools, while being part of a supportive team that values continuous learning and professional growth. With opportunities to engage in national projects and develop locally produced software, Skidata fosters a culture of collaboration and advancement, making it an ideal place for those seeking meaningful and rewarding employment.
