For over 70 years, Skala Bakery has been baking fresh daily for South Australians. Established in 1952, we've grown from a single local baker into an award-winning artisan brand with 7 retail locations across Adelaide and a bustling production hub in Port Adelaide. We pride ourselves on honouring time-tested ancestral techniques, like manual dough preparation and long, controlled fermentation, while pushing the boundaries of modern flavour. At Skala, we don't just bake, we carry on a proud South Australian tradition.
About the role
We're looking for an energetic, hands‑on Multi‑Site Retail Manager to join our team. You'll work closely with and support both the Retail General Manager and the General Manager across the business, helping make sure all 7 Skala stores are on track with budgets, clean, well maintained and beautifully presented, and that our Store Managers, 2ICs and teams are supported and accountable for the daily running of their stores.
No two days are the same. One day you're reviewing rosters and budgets, the next you're helping open a new store, covering a shift, training a new starter or fixing a wobbly shelf. If you love variety, thrive under pressure and know how to make magic happen, we want to hear from you.
What you'll be doing
Supporting the Retail General Manager and General Manager across the business
Holding Store Managers, 2ICs and staff accountable for daily operations, standards and presentation
Coaching and developing Store Managers and 2ICs, and addressing performance issues fairly and promptly
Making sure stores are clean, well maintained and presented to a high standard
Ensuring a consistently great customer experience across every store
Monitoring store sales and performance, and help drive results
Building and managing rosters while keeping a close eye on budgets, wages and costs
Overseeing stock control, ordering and waste
Making sure stores meet food safety, hygiene, allergen and workplace health and safety standards
Ensuring compliance with company policies, procedures and all relevant legislation across every store
Writing, updating and rolling out SOPs and operations manuals
Recruiting, hiring and helping train staff
Assisting with new store openings
Stepping into stores to cover leave, or managing a store when required, including during management absences
Handling small in‑house maintenance and handyman jobs
Making sure store appliances and equipment are running correctly, and arranging service and repairs when needed
Logging service and warranty calls, following up with suppliers and technicians, and seeing every job through to completion
Being available on call over weekends to handle operational issues and sick leave calls
Keeping clear, accurate notes and juggling multiple priorities at once
What you'll bring
Previous management experience, ideally in the food and hospitality industry
Rostering and budget management experience
Food safety training or solid food safety knowledge (Food Safety Supervisor certificate highly regarded)
IT savvy, with confidence using point-of-sale systems, Excel, EFTPOS terminals and other everyday tech
Experience opening new stores or running a store, or a strong willingness to learn
Recruitment and staff training skills
Strong knowledge of compliance requirements in a food retail environment or business compliance
Experience writing SOPs (standard operating procedures) and training manuals
A practical, handy nature for small in-store fixes
A current driver's licence and reliable vehicle to travel between stores
Full working rights in Australia
About you
You're a go‑getter who can hit the ground running
You're a natural leader with a real sense of urgency
You think outside the box and find solutions
You can lead people from all walks of life with a firm but fair approach
You're a great communicator with a happy, positive attitude
You have a sharp eye for detail and cleanliness
You work well on your own and as part of a team
You learn quickly, take direction and feedback well and follow through
You get things done quickly and on time
You're a true all‑rounder
You're loyal, trustworthy, upfront and honest
Be part of a proud, award‑winning South Australian bakery with over 70 years of history
A varied, hands‑on role where no two days are the same
Work alongside a supportive leadership team
Opportunity to grow with the business as we continue to expand
Please note: only shortlisted candidates will be contacted.
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