At a Glance
- Tasks: Configure systems, provide tech support, and manage data for construction sites.
- Company: Join Sitesec, Australia's top construction security tech provider.
- Benefits: Full-time role with a progressive team and growth opportunities.
- Other info: Exciting work environment at Mermaid Beach with a focus on learning.
- Why this job: Be part of a dynamic team and enhance your tech skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 47250 - 57750 $ per year.
We are seeking a full-time IT professional with strong communication skills, a willingness to learn and a desire to join a progressive team.
Working in our Mermaid Beach office, you will be an integral part of the team.
Key responsibilities
- Configuring Sitesec systems, AI parameters and custom functions for systems installed on construction sites
- Technical system configuration, preparing technology systems for dispatch to site
- Providing phone, email and remote support to existing customers
- Data management
About you
- Minimum one year of experience in a customer service-related position
- Experience working with network devices is preferable
- Strong documentation, communication and customer management skills
- Problem-solving ability
- Driven and eager to understand all technical elements of the business
About us
Sitesec is Australia's leading construction security technology provider.
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IT Support Officer employer: Sitesec
At Sitesec, we pride ourselves on being a progressive employer that values innovation and teamwork. Located in the vibrant Mermaid Beach, our work culture fosters collaboration and continuous learning, offering employees ample opportunities for professional growth and development. Join us to be part of a leading construction security technology provider where your contributions are recognised and rewarded.
